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  1. Jira Service Management Data Center
  2. JSDSERVER-2063

Service Desk SLAs measured in days

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • SLA
    • 0
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to option to use days as a metric in SLAs

            [JSDSERVER-2063] Service Desk SLAs measured in days

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011436 ] New: JAC Suggestion Workflow 3 [ 3648870 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664279 ] New: JAC Suggestion Workflow [ 3011436 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324303 ] New: Confluence Workflow - Public Facing v4 [ 2664279 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053172 ] New: JSD Suggestion Workflow - TEMP [ 2324303 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048215 ] New: JSD Suggestion Workflow [ 2053172 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280239 ] New: JSD Suggestion Workflow - TEMP [ 2048215 ]

              Unassigned Unassigned
              413826bc20ce Frode Haugland
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              4 Vote for this issue
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              4 Start watching this issue

                Created:
                Updated:
                Resolved: