• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Outgoing
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      With the new release it is possible to add people involved. This is a nice and long awaited feature, however, when the list of people involved is growing, the number of notification emails is growing as well. We would like to have an ability to define, who will get notified when we are submitting an external comment.

            [JSDSERVER-1746] External comments need to have a limit for email notification

            No work has yet been logged on this issue.

              Unassigned Unassigned
              3d8927a592fd Alexey Zimarev
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: