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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 10.3.8, 11.3.0
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Component/s: DVCS Connector DoS
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2
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Severity 3 - Minor
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13
Issue Summary
Jira DVCS Connect shows an incorrect author for commits.
Steps to Reproduce
- Have Mutliple users having common name/email/display name etc in gitlab and Jira as well.
for e.g.
User 1:
username:userres
email:das.userres@work.com
Display name:Userres Das (F ACT AAA AAA AI AAA)
User 2
username:userreg
email:userres.userreg@work.com
Display name:userreg Userres (AAA MC TM CES 2 AAA)
User 3
username:suserres
email:userres.she@work.com
Display name:She Userres (AAA MC D CD CI AAA)
- Have a commit done by user userres in the Gitlab and have it synced.
Expected Results
Correct Author information should be displayed under changeset/commit
Actual Results
Incorrect user/author is displayed in the commit section under DEV panel
Below warning is thrown in the log file upon enabling the debug com.atlassian.jira.plugins.dvcs which pulls 3 users having come
2026-04-08 09:52:39,753+0000 https-jsse-nio-8443-exec-12 url: /rest/bitbucket/1.0/webhook/gitlab WARN anonymous 592x14251923x1 - 10.162.251.110,10.161.85.179 /rest/bitbucket/1.0/webhook/gitlab [c.a.j.p.d.spi.gitlab.GitLabCommunicator] Provided user identifier 'userres' is ambiguous. Found [3] corresponding users: [[GitLabUser{avatarUrl='https://secure.gravatar.com/avatar/55d23d085eed1974a90b8ed5964d753ec5b2636cf776f252dd6cd054f8c982ec?s=80&d=identicon', createdAt='2025-10-14T02:10:54.683Z', email='das.ruserres@work.com', id=18502, name='userres Ddas (F ACT GFS DIH AI RPA)', state='active', username='userres', webUrl='https://gitlab.intra.work.com/userres'}, GitLabUser{avatarUrl='https://secure.gravatar.com/avatar/03fc066f9b7bc4a6ba2e2a45e0b2b385a9efb214425a5da6b7fd8a8705b48d38?s=80&d=identicon', createdAt='2025-05-26T07:54:39.975Z', email='userres.userres@work.com', id=11938, name='userreg Userres (AAA MC TM CES 2 AAA)', state='active', username='userreg', webUrl='https://gitlab.intra.work.com/userreg'}, GitLabUser{avatarUrl='https://secure.gravatar.com/avatar/8ffdc4db39a637dc913a91460e6f92c263a2d3887555c86024809f83bb37ada7?s=80&d=identicon', createdAt='2026-01-13T16:37:05.876Z', email='userres.she@work.com', id=22477, name='She Userres (AAA MC D CD CI AAA)', state='active', username='suserres', webUrl='https://gitlab.intra.work.com/suserres'}]]
Additional information
There Data in the DB table appears correct.
Workaround
None at this time of writing.
- links to
