Selecting a queue as an agent on the Queues feature causes the star icon to overlap and hide the queue count.

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 11.3.4, 10.3.19
    • Affects Version/s: 5.13.0, 10.3.8, 10.3.9, 10.3.10, 10.7.4
    • Component/s: Queues
    • 4
    • Severity 3 - Minor

      Issue Summary

      Agents see the star icon overlapping the queue count after selecting a queue. This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Login as a service desk agent (not admin).
      2. Go to Queues and select any queue from the list.
      3. Observe the star icon and queue count.

      Expected Results

      After moving the mouse away, the star icon should disappear and the queue count should be visible.

      Actual Results

      The star icon remains, overlapping the queue count, even after moving the mouse away.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

              Assignee:
              Piyush Sonagara
              Reporter:
              Faizan Ashraf
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: