Issue Summary

The Assets code which is inserting the default values for Assets custom field for a request type in JSM project contains a constraint which limits the custom field ID length to a maximum of 5 digits.

The code contains the following if as also confirmed by devs:

if (customFieldId.length == "XXXXX".length) {

Steps to Reproduce

1. Have an Assets custom field with the length of ID longer than 5 (e.g. customFieldId_14441628).
2. Set a default value for this custom field in a JSM project request type.

Expected Results

The default value is saved, other connected functionalities such as other Assets custom fields filtered based on this are working properly

Actual Results

The default value is not set, related functionalities are broken.

Workaround

Following our official guardrails, try to avoid creating more than 1200 custom fields over the Jira instance. However, as the custom field ID is incremented to the next 100 after every Jira restart for some historical reasons, deleting and recreating custom fields could theoretically lead to a situation with a custom field ID having a length more than 5 digits anyway.

Versions Tested