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  1. Jira Service Management Data Center
  2. JSDSERVER-16295

Filtering assets by Object type does not work, you can not select the Object type, instead you see on the filter: "Object type: all"

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      Issue Summary

      Filtering assets by Object type does not work, you can not select the Object type, instead you see on the filter: "Object type: all".

      AQL works.

      Steps to Reproduce

      1. Create an Object scheme
      2. Create an Object type and on it's configuration > Inheritance select Let the attributes be inherited by object type children
      3. Try to run a search on the parent object type by selecting "Object type"
      4. You can not select the object type, instead you see "Object type: All"

      Expected Results

      You should be able to select the Object type on the filter

      Actual Results

      You can not select the object type on the search filter, instead you see "Object type: All"

      Workaround

      Switch the search for Advanced view. Enter the AQL: objectType = object_type_value

      Switch back for the basic view, now you can select the object types on the filter.

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.3.4 yes
      Most Recent Bug-Fix Release 10.7.0 yes
      Previous Major Release    
      Most Recent LTS    
      Previous Supported LTS    
      Other Versions.. 9.4.0 yes
      (Add rows as needed)    

              f8cc0f3bb64f Shova Acharya
              a0a054388f60 Mikaela Teixeira
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                Created:
                Updated:
                Resolved: