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  1. Jira Service Management Data Center
  2. JSDSERVER-16274

Enable viewing of Virtual Service Agent (VSA) performance metrics beyond 6 months

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      As a
      VSA Admin

      I want to
      view Virtual Service Agent performance metrics older than 6 months

      So that
      I can analyze long-term performance trends, conduct year-over-year comparisons, and support strategic planning with historical data.

            [JSDSERVER-16274] Enable viewing of Virtual Service Agent (VSA) performance metrics beyond 6 months

            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1028322 ]
            Chris Green created issue -

              Unassigned Unassigned
              b02f60fa8119 Chris Green
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                Created:
                Updated: