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  1. Jira Service Management Data Center
  2. JSDSERVER-16256

Queue Count is hidden when selecting a Project Queue

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 10.3.9, 10.7.3, 11.0.0
    • 10.4.0, 10.5.0, 10.6.0, 10.6.1
    • Queues

      Issue Summary

      When navigating to project queues, selecting a queue makes the total count of issues hidden until clicking somewhere within the queue.

      Steps to Reproduce

      1. Navigate to a Service Project
      2. Click on Queues
      3. Click on a Queue

      Expected Results

      The queue will load, and the total count will keep showing up next to the Queue name in the list (Example below from non-affected v5.17.5)

      Actual Results

      The total count is hidden

      Workaround

      After selecting the Queue, click somewhere in the list of requests within the selected queue to see the total count.

      Versions Tested

      • Introduced on v10.4.0
      • Other versions tested:
        • 10.5.0 - Queue Count affected
        • 10.6.0
        • 10.6.1

        1. QueueCount_v10.6.gif
          QueueCount_v10.6.gif
          17.54 MB
        2. QueueCount_v5.17.5.gif
          QueueCount_v5.17.5.gif
          12.34 MB

            [JSDSERVER-16256] Queue Count is hidden when selecting a Project Queue

            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Shova Acharya made changes -
            Fix Version/s New: 10.7.3 [ 113231 ]
            Fix Version/s New: 10.3.9 [ 113102 ]
            Fix Version/s New: 11.0.0 [ 111000 ]
            Shova Acharya made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Shova Acharya made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Shova Acharya made changes -
            Assignee New: Shova Acharya [ f8cc0f3bb64f ]
            SET Analytics Bot made changes -
            UIS New: 4
            Bartosz Ornatowski made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Bartosz Ornatowski made changes -
            Labels Original: ril New: fe ril
            SET Analytics Bot made changes -
            Support reference count New: 1
            Security Metrics Bot made changes -
            Labels New: ril

              f8cc0f3bb64f Shova Acharya
              6bebacf0c7e4 Aline Staudt
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: