• Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 10.3.5, 10.3.6, 10.6.1
    • Accessibility

      Issue Summary

      The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

      Steps to Reproduce

      1. Create a sample object schema with sample data (see 1. Create an ITSM project).
      2. Bulk edit objects in order to see the alert window:

      Expected Results

      The window should show text clearly like in Jira 9.x:

      Actual Results

      The field's value is white and hard to see:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
      The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.3.5 Yes
      Most Recent Bug-Fix Release 10.6.1 Yes 
      Previous Major Release    
      Most Recent LTS 10.3.6 Yes
      Previous Supported LTS 9.12.23 No 
      Other Versions..    
      (Add rows as needed)    

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            [JSDSERVER-16232] Assets alert window shows white text which is not visible

            Bartosz Ornatowski made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1022620 ]
            Kaili Gu made changes -
            Link New: This issue is related to JRASERVER-78467 [ JRASERVER-78467 ]
            Kaili Gu made changes -
            Affects Version/s New: 10.3.6 [ 111290 ]
            Kaili Gu made changes -
            Description Original: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|10.3.5|Yes|
            |Most Recent Bug-Fix Release|10.6.1|Yes |
            |Previous Major Release| | |
            |Most Recent LTS| | |
            |Previous Supported LTS|9.12.23|No |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |
            New: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|10.3.5|Yes|
            |Most Recent Bug-Fix Release|10.6.1|Yes |
            |Previous Major Release| | |
            |Most Recent LTS|10.3.6|Yes|
            |Previous Supported LTS|9.12.23|No |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |
            Kaili Gu made changes -
            Affects Version/s New: 10.6.1 [ 111293 ]
            Kaili Gu made changes -
            Description Original: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|10.3.5|Yes|
            |Most Recent Bug-Fix Release|10.6.1|Yes |
            |Previous Major Release| | |
            |Most Recent LTS| | |
            |Previous Supported LTS| 9.12.23|No |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |
            New: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|10.3.5|Yes|
            |Most Recent Bug-Fix Release|10.6.1|Yes |
            |Previous Major Release| | |
            |Most Recent LTS| | |
            |Previous Supported LTS|9.12.23|No |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |
            Kaili Gu made changes -
            Description Original: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|_Example: 9.14.2_|_(Yes / No)_|
            |Most Recent Bug-Fix Release| | |
            |Previous Major Release| | |
            |Most Recent LTS| | |
            |Previous Supported LTS| | |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |
            New: h3. Issue Summary
            The Assets alert window (Caution! Are you really sure?) shows the field's value as white. This issue does not appear in previous versions (Jira 9.x).

            h3. Steps to Reproduce
             # Create a sample object schema with sample data (see [1. Create an ITSM project|https://confluence.atlassian.com/servicemanagementserver/1-create-an-itsm-project-1044784386.html]).
            # Bulk edit objects in order to see the alert window:
             !screenshot-1.png|thumbnail!
             !screenshot-2.png|thumbnail!

            h3. Expected Results
            The window should show text clearly like in Jira 9.x:
            * !screenshot-3.png|thumbnail!

            h3. Actual Results
            The field's value is white and hard to see:
            * !screenshot-4.png|thumbnail!

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available.
            The settings mentioned in JRASERVER-78467 does not seem to affect the Asset alert window.


            h3. Versions Tested

            Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 
            ||Testing Requirements||Version||Affected Version||
            |Customers Reported Version|10.3.5|Yes|
            |Most Recent Bug-Fix Release|10.6.1|Yes |
            |Previous Major Release| | |
            |Most Recent LTS| | |
            |Previous Supported LTS| 9.12.23|No |
            |_Other Versions.._| | |
            |_(Add rows as needed)_| | |

              Unassigned Unassigned
              13e61c67b0d4 Kaili Gu
              Affected customers:
              1 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: