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  1. Jira Service Management Cloud
  2. JSDCLOUD-16294

Enable customers to select "Remember me" option

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, Atlassian Account users have a "Remember me" option that saves their email address when logging in. This is convenient because they don't have to enter their email address every time they log in. However, JSM Cloud customers(Portal only customer) do not have this option. Therefore, when their session expires and they need to log in again, they have to re-enter their email address. 

      I would like to request the implementation of a feature that allows users with customer permissions to remember their email address as well.

            [JSDCLOUD-16294] Enable customers to select "Remember me" option

            SET Analytics Bot made changes -
            Support reference count New: 1
            K. Ariga made changes -
            Description Original: I want to raise a request from the {*}JSM Cloud project{*}, but since I don't know how to do it, I'm creating tickets from the Server project.

            Currently, agent users have a *"Remember me"* option that saves their email address when logging in. This is convenient because they don't have to enter their email address every time they log in. However, JSM Cloud customers do not have this option. Therefore, when their session expires and they need to log in again, they have to re-enter their email address. 

            *I would like to request the implementation of a feature that allows users with customer permissions to remember their email address as well.*             		New: Currently, Atlassian Account users have a *"Remember me"* option that saves their email address when logging in. This is convenient because they don't have to enter their email address every time they log in. However, JSM Cloud customers(Portal only customer) do not have this option. Therefore, when their session expires and they need to log in again, they have to re-enter their email address. 

            *I would like to request the implementation of a feature that allows users with customer permissions to remember their email address as well.*
            K. Ariga made changes -
            Component/s Original: Accounts (Signup, Invite, Login, Logout, Reset Password) [ 35992 ]
            Component/s New: Permissions & Roles - Customer Portal Login [ 63698 ]
            Key Original: JSDSERVER-16122 New: JSDCLOUD-16294
            Project Original: Jira Service Management Data Center [ 15611 ] New: Jira Service Management Cloud [ 18512 ]
            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 999661 ]
            新藤 弘一 created issue -

              Unassigned Unassigned
              62f609e00b83 新藤 弘一
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                Created:
                Updated: