[JSDSERVER-15518] Asset Discovery can scan Windows devices but not MacOS devices

Zakhar Listiev made changes - 26/Sep/2024 10:22 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

Zakhar Listiev made changes - 27/Aug/2024 7:19 AM

Status

Original: In Progress [ 3 ]

New: Waiting for Release [ 12075 ]

Zakhar Listiev made changes - 27/Aug/2024 7:19 AM

Status

Original: Needs Triage [ 10030 ]

New: In Progress [ 3 ]

Zakhar Listiev made changes - 27/Aug/2024 7:19 AM

Fix Version/s

New: Discovery 7.0.5 [ 109395 ]

Zakhar Listiev made changes - 27/Aug/2024 7:19 AM

Assignee

New: Zakhar Listiev [ 11507b174037 ]

SET Analytics Bot made changes - 24/Aug/2024 4:04 AM

Support reference count

New: 1

Kaili Gu made changes - 23/Aug/2024 6:50 AM

Description

Original: h3. Issue Summary
Asset Discovery can scan Windows devices but not MacOS devices

h3. Steps to Reproduce
# Execute [MacOSX_OS.pat|https://bitbucket.org/atlassian/discovery/src/master/Discovery/pattern/MacOSX_OS.pat]:
{noformat}
7/30/2024 3:56:43 PM: [Normal] Getting Host Information: Dannys-Air
7/30/2024 3:56:43 PM: [Normal] Using pattern: MacOSX_OS.pat (v3.0.1)
7/30/2024 3:56:43 PM: [Debug] Start getting command result from cache
7/30/2024 3:56:43 PM: [Debug] Getting command result from cache was successful
7/30/2024 3:56:43 PM: [Debug] Start adding command to cache
7/30/2024 3:56:43 PM: [Debug] Adding command sw_vers | col -b result to cache was successful
7/30/2024 3:56:43 PM: [Debug] Command:
sw_vers

7/30/2024 3:56:43 PM: [Debug] Result: ProductName: macOS
ProductVersion: 14.0
BuildVersion: 23A344

7/30/2024 3:56:43 PM: [Normal] pattern executed in 0.4268375 seconds
{noformat}

h3. Expected Results

Asset Discovery detects the OS as MacOS
h3. Actual Results
Asset Discovery detected the OS as MacOS in the log file but it didn't show up in the xml file
{code:java}
<ArrayOfHostInfo xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HostInfo>
<ObjectHash>1910EEF89498003DCDD3B7A82717A20E</ObjectHash>
<Hostname>Dannys-Air</Hostname>
<FQDN>Dannys-Air.Candylio.local</FQDN>
<SystemUpTime>0d 6h 49m</SystemUpTime>
<Model>MacBook Air Mac14,2</Model>
<Serialnumber>Y69JX2LP6H</Serialnumber>
<Vendor>Apple Inc.</Vendor>
<SystemUpTimeMinutes>409</SystemUpTimeMinutes>
<RAM>16384</RAM>
<ScanInfo>
<ObjectHash>7674EC73DC96B177D21E9818BCAF59CF</ObjectHash>
<ObjectID>9a548e34-bc6e-4bd7-8901-5ed3f855704b</ObjectID>
<UsedCredentialID>66cdeb1d-b7f7-4fca-91a3-980d28717ef7</UsedCredentialID>
<NetworkInterfaceInfo>
<ObjectHash>5E8F218D691606EC2CC9D3B07C33004B</ObjectHash>
<DeviceID>noID</DeviceID>
<MACAddress>cc:08:fa:5c:88:af</MACAddress>
<IP4>192.168.108.57</IP4>
</NetworkInterfaceInfo>
<DiscoveryID>372FD</DiscoveryID>
<ScanSettingID>00001</ScanSettingID>
<DiscoveryVersion>7.0.4</DiscoveryVersion>
<ScanTime>2024-07-30_15:56</ScanTime>
<ScanningTimeElapsed>34.367611499999995</ScanningTimeElapsed>
</ScanInfo>
<UUID>31074066-4ECF-56E9-9F82-296DDBD68792</UUID>
<Timezone>Asia/Ho_Chi_Minh</Timezone>
<CPUCount>0</CPUCount>
<CPUs/>
{code}

h3. Workaround
Replace the attached pattern in the Assets Discovery pattern folder with [^MacOSX_OS.pat]

New: h3. Issue Summary
Asset Discovery can scan Windows devices but not MacOS devices

h3. Steps to Reproduce
# Execute [MacOSX_OS.pat|https://bitbucket.org/atlassian/discovery/src/master/Discovery/pattern/MacOSX_OS.pat]:
{noformat}
7/30/2024 3:56:43 PM: [Normal] Getting Host Information: Dannys-Air
7/30/2024 3:56:43 PM: [Normal] Using pattern: MacOSX_OS.pat (v3.0.1)
7/30/2024 3:56:43 PM: [Debug] Start getting command result from cache
7/30/2024 3:56:43 PM: [Debug] Getting command result from cache was successful
7/30/2024 3:56:43 PM: [Debug] Start adding command to cache
7/30/2024 3:56:43 PM: [Debug] Adding command sw_vers | col -b result to cache was successful
7/30/2024 3:56:43 PM: [Debug] Command:
sw_vers

7/30/2024 3:56:43 PM: [Debug] Result: ProductName: macOS
ProductVersion: 14.0
BuildVersion: 23A344

7/30/2024 3:56:43 PM: [Normal] pattern executed in 0.4268375 seconds
{noformat}

h3. Expected Results

Asset Discovery detects the OS as MacOS
h3. Actual Results
Asset Discovery detected the OS as MacOS in the log file but it didn't show up in the xml file
{code:java}
<ArrayOfHostInfo xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HostInfo>
<ObjectHash>1910EEF89498003DCDD3B7A82717A20E</ObjectHash>
<Hostname>Dannys-Air</Hostname>
<FQDN>Dannys-Air.Candylio.local</FQDN>
<SystemUpTime>0d 6h 49m</SystemUpTime>
<Model>MacBook Air Mac14,2</Model>
<Serialnumber>Y69JX2LP6H</Serialnumber>
<Vendor>Apple Inc.</Vendor>
<SystemUpTimeMinutes>409</SystemUpTimeMinutes>
<RAM>16384</RAM>
<ScanInfo>
<ObjectHash>7674EC73DC96B177D21E9818BCAF59CF</ObjectHash>
<ObjectID>9a548e34-bc6e-4bd7-8901-5ed3f855704b</ObjectID>
<UsedCredentialID>66cdeb1d-b7f7-4fca-91a3-980d28717ef7</UsedCredentialID>
<NetworkInterfaceInfo>
<ObjectHash>5E8F218D691606EC2CC9D3B07C33004B</ObjectHash>
<DeviceID>noID</DeviceID>
<MACAddress>cc:08:fa:5c:88:af</MACAddress>
<IP4>192.168.108.57</IP4>
</NetworkInterfaceInfo>
<DiscoveryID>372FD</DiscoveryID>
<ScanSettingID>00001</ScanSettingID>
<DiscoveryVersion>7.0.4</DiscoveryVersion>
<ScanTime>2024-07-30_15:56</ScanTime>
<ScanningTimeElapsed>34.367611499999995</ScanningTimeElapsed>
</ScanInfo>
<UUID>31074066-4ECF-56E9-9F82-296DDBD68792</UUID>
<Timezone>Asia/Ho_Chi_Minh</Timezone>
<CPUCount>0</CPUCount>
<CPUs/>
{code}

h3. Workaround
Replace the attached pattern in the Assets Discovery pattern folder:
* [^MacOSX_OS.pat]

Kaili Gu made changes - 23/Aug/2024 6:50 AM

Description

Original: h3. Issue Summary
Asset Discovery can scan Windows devices but not MacOS devices

h3. Steps to Reproduce
# Execute [MacOSX_OS.pat|https://bitbucket.org/atlassian/discovery/src/master/Discovery/pattern/MacOSX_OS.pat]:
{noformat}
7/30/2024 3:56:43 PM: [Normal] Getting Host Information: Dannys-Air
7/30/2024 3:56:43 PM: [Normal] Using pattern: MacOSX_OS.pat (v3.0.1)
7/30/2024 3:56:43 PM: [Debug] Start getting command result from cache
7/30/2024 3:56:43 PM: [Debug] Getting command result from cache was successful
7/30/2024 3:56:43 PM: [Debug] Start adding command to cache
7/30/2024 3:56:43 PM: [Debug] Adding command sw_vers | col -b result to cache was successful
7/30/2024 3:56:43 PM: [Debug] Command:
sw_vers

7/30/2024 3:56:43 PM: [Debug] Result: ProductName: macOS
ProductVersion: 14.0
BuildVersion: 23A344

7/30/2024 3:56:43 PM: [Normal] pattern executed in 0.4268375 seconds
{noformat}

h3. Expected Results

Asset Discovery detects the OS as MacOS
h3. Actual Results
Asset Discovery detected the OS as MacOS in the log file but it didn't show up in the xml file
{code:java}
<ArrayOfHostInfo xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HostInfo>
<ObjectHash>1910EEF89498003DCDD3B7A82717A20E</ObjectHash>
<Hostname>Dannys-Air</Hostname>
<FQDN>Dannys-Air.Candylio.local</FQDN>
<SystemUpTime>0d 6h 49m</SystemUpTime>
<Model>MacBook Air Mac14,2</Model>
<Serialnumber>Y69JX2LP6H</Serialnumber>
<Vendor>Apple Inc.</Vendor>
<SystemUpTimeMinutes>409</SystemUpTimeMinutes>
<RAM>16384</RAM>
<ScanInfo>
<ObjectHash>7674EC73DC96B177D21E9818BCAF59CF</ObjectHash>
<ObjectID>9a548e34-bc6e-4bd7-8901-5ed3f855704b</ObjectID>
<UsedCredentialID>66cdeb1d-b7f7-4fca-91a3-980d28717ef7</UsedCredentialID>
<NetworkInterfaceInfo>
<ObjectHash>5E8F218D691606EC2CC9D3B07C33004B</ObjectHash>
<DeviceID>noID</DeviceID>
<MACAddress>cc:08:fa:5c:88:af</MACAddress>
<IP4>192.168.108.57</IP4>
</NetworkInterfaceInfo>
<DiscoveryID>372FD</DiscoveryID>
<ScanSettingID>00001</ScanSettingID>
<DiscoveryVersion>7.0.4</DiscoveryVersion>
<ScanTime>2024-07-30_15:56</ScanTime>
<ScanningTimeElapsed>34.367611499999995</ScanningTimeElapsed>
</ScanInfo>
<UUID>31074066-4ECF-56E9-9F82-296DDBD68792</UUID>
<Timezone>Asia/Ho_Chi_Minh</Timezone>
<CPUCount>0</CPUCount>
<CPUs/>
{code}

h3. Workaround
Replace the attached pattern in the Assets Discovery pattern folder with

New: h3. Issue Summary
Asset Discovery can scan Windows devices but not MacOS devices

h3. Steps to Reproduce
# Execute [MacOSX_OS.pat|https://bitbucket.org/atlassian/discovery/src/master/Discovery/pattern/MacOSX_OS.pat]:
{noformat}
7/30/2024 3:56:43 PM: [Normal] Getting Host Information: Dannys-Air
7/30/2024 3:56:43 PM: [Normal] Using pattern: MacOSX_OS.pat (v3.0.1)
7/30/2024 3:56:43 PM: [Debug] Start getting command result from cache
7/30/2024 3:56:43 PM: [Debug] Getting command result from cache was successful
7/30/2024 3:56:43 PM: [Debug] Start adding command to cache
7/30/2024 3:56:43 PM: [Debug] Adding command sw_vers | col -b result to cache was successful
7/30/2024 3:56:43 PM: [Debug] Command:
sw_vers

7/30/2024 3:56:43 PM: [Debug] Result: ProductName: macOS
ProductVersion: 14.0
BuildVersion: 23A344

7/30/2024 3:56:43 PM: [Normal] pattern executed in 0.4268375 seconds
{noformat}

h3. Expected Results

Asset Discovery detects the OS as MacOS
h3. Actual Results
Asset Discovery detected the OS as MacOS in the log file but it didn't show up in the xml file
{code:java}
<ArrayOfHostInfo xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HostInfo>
<ObjectHash>1910EEF89498003DCDD3B7A82717A20E</ObjectHash>
<Hostname>Dannys-Air</Hostname>
<FQDN>Dannys-Air.Candylio.local</FQDN>
<SystemUpTime>0d 6h 49m</SystemUpTime>
<Model>MacBook Air Mac14,2</Model>
<Serialnumber>Y69JX2LP6H</Serialnumber>
<Vendor>Apple Inc.</Vendor>
<SystemUpTimeMinutes>409</SystemUpTimeMinutes>
<RAM>16384</RAM>
<ScanInfo>
<ObjectHash>7674EC73DC96B177D21E9818BCAF59CF</ObjectHash>
<ObjectID>9a548e34-bc6e-4bd7-8901-5ed3f855704b</ObjectID>
<UsedCredentialID>66cdeb1d-b7f7-4fca-91a3-980d28717ef7</UsedCredentialID>
<NetworkInterfaceInfo>
<ObjectHash>5E8F218D691606EC2CC9D3B07C33004B</ObjectHash>
<DeviceID>noID</DeviceID>
<MACAddress>cc:08:fa:5c:88:af</MACAddress>
<IP4>192.168.108.57</IP4>
</NetworkInterfaceInfo>
<DiscoveryID>372FD</DiscoveryID>
<ScanSettingID>00001</ScanSettingID>
<DiscoveryVersion>7.0.4</DiscoveryVersion>
<ScanTime>2024-07-30_15:56</ScanTime>
<ScanningTimeElapsed>34.367611499999995</ScanningTimeElapsed>
</ScanInfo>
<UUID>31074066-4ECF-56E9-9F82-296DDBD68792</UUID>
<Timezone>Asia/Ho_Chi_Minh</Timezone>
<CPUCount>0</CPUCount>
<CPUs/>
{code}

h3. Workaround
Replace the attached pattern in the Assets Discovery pattern folder with [^MacOSX_OS.pat]

Kaili Gu made changes - 23/Aug/2024 6:49 AM

Attachment

New: MacOSX_OS.pat [ 462421 ]

Kaili Gu made changes - 23/Aug/2024 6:49 AM

Description

Original: h3. Issue Summary
h3. Steps to Reproduce
# Step 1
# Step 2

h3. Expected Results
h3. Actual Results

The below exception is thrown in the xxxxxxx.log file:
{noformat}
...
{noformat}
h3. Workaround

Required, if there is no workaround please state:
Currently there is no known workaround for this behavior. A workaround will be added here when available
h3. Versions Tested

Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below:
||Testing Requirements||Version||Affected Version||
|Customers Reported Version|_Example: 9.14.2_|_(Yes / No)_|
|Most Recent Bug-Fix Release| | |
|Previous Major Release| | |
|Most Recent LTS| | |
|Previous Supported LTS| | |
|_Other Versions.._| | |
|_(Add rows as needed)_| | |

New: h3. Issue Summary
Asset Discovery can scan Windows devices but not MacOS devices

h3. Steps to Reproduce
# Execute [MacOSX_OS.pat|https://bitbucket.org/atlassian/discovery/src/master/Discovery/pattern/MacOSX_OS.pat]:
{noformat}
7/30/2024 3:56:43 PM: [Normal] Getting Host Information: Dannys-Air
7/30/2024 3:56:43 PM: [Normal] Using pattern: MacOSX_OS.pat (v3.0.1)
7/30/2024 3:56:43 PM: [Debug] Start getting command result from cache
7/30/2024 3:56:43 PM: [Debug] Getting command result from cache was successful
7/30/2024 3:56:43 PM: [Debug] Start adding command to cache
7/30/2024 3:56:43 PM: [Debug] Adding command sw_vers | col -b result to cache was successful
7/30/2024 3:56:43 PM: [Debug] Command:
sw_vers

7/30/2024 3:56:43 PM: [Debug] Result: ProductName: macOS
ProductVersion: 14.0
BuildVersion: 23A344

7/30/2024 3:56:43 PM: [Normal] pattern executed in 0.4268375 seconds
{noformat}

h3. Expected Results

Asset Discovery detects the OS as MacOS
h3. Actual Results
Asset Discovery detected the OS as MacOS in the log file but it didn't show up in the xml file
{code:java}
<ArrayOfHostInfo xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HostInfo>
<ObjectHash>1910EEF89498003DCDD3B7A82717A20E</ObjectHash>
<Hostname>Dannys-Air</Hostname>
<FQDN>Dannys-Air.Candylio.local</FQDN>
<SystemUpTime>0d 6h 49m</SystemUpTime>
<Model>MacBook Air Mac14,2</Model>
<Serialnumber>Y69JX2LP6H</Serialnumber>
<Vendor>Apple Inc.</Vendor>
<SystemUpTimeMinutes>409</SystemUpTimeMinutes>
<RAM>16384</RAM>
<ScanInfo>
<ObjectHash>7674EC73DC96B177D21E9818BCAF59CF</ObjectHash>
<ObjectID>9a548e34-bc6e-4bd7-8901-5ed3f855704b</ObjectID>
<UsedCredentialID>66cdeb1d-b7f7-4fca-91a3-980d28717ef7</UsedCredentialID>
<NetworkInterfaceInfo>
<ObjectHash>5E8F218D691606EC2CC9D3B07C33004B</ObjectHash>
<DeviceID>noID</DeviceID>
<MACAddress>cc:08:fa:5c:88:af</MACAddress>
<IP4>192.168.108.57</IP4>
</NetworkInterfaceInfo>
<DiscoveryID>372FD</DiscoveryID>
<ScanSettingID>00001</ScanSettingID>
<DiscoveryVersion>7.0.4</DiscoveryVersion>
<ScanTime>2024-07-30_15:56</ScanTime>
<ScanningTimeElapsed>34.367611499999995</ScanningTimeElapsed>
</ScanInfo>
<UUID>31074066-4ECF-56E9-9F82-296DDBD68792</UUID>
<Timezone>Asia/Ho_Chi_Minh</Timezone>
<CPUCount>0</CPUCount>
<CPUs/>
{code}

h3. Workaround
Replace the attached pattern in the Assets Discovery pattern folder with

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