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Bug
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Resolution: Unresolved
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Low
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None
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5.12.12
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1
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Severity 3 - Minor
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Issue Summary
The ECI indicator is prepended to Jira's URL when scanning a QR code created through a print label in Assets. This problem affects Datalogic scanners, but could potentially affect other scanners. It is unclear if the problem lies in the QR code implementation or in the scanner's heuristics.
Steps to Reproduce
- Create a print label in Assets
- Scan the QR code with an affected device (for example, Datalogic)
Expected Results
Jira's base URL is formatted correctly.
Actual Results
The ECI indicator for the UTF-8 encoding (\000026) is prepended to the URL. For example:
https://example.jira.com becomes http://000026https://example.jira.com
Workaround
Scan the QR code with an unaffected device (other scanners, phones).
- links to
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-15510] ECI indicator is prepended to URL when scanning QR code
| Labels | New: ril |
| Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 956115 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Support reference count | New: 1 |
| Description |
Original:
h3. Issue Summary
The ECI indicator is prepended to Jira's URL when scanning a QR code created through a print label in Assets. This problem affects Datalogic scanners, but could potentially affect other scanners. It is unclear if the problem lies in the QR code implementation or in the scanner's heuristics. h3. Steps to Reproduce # Create a print label in Assets # Scan the QR code with an affected device (for example, Datalogic) h3. Expected Results Jira's base URL is formatted correctly. h3. Actual Results The [ECI|https://en.wikipedia.org/wiki/Extended_Channel_Interpretation] indicator for the UTF-8 encoding ({*}\000026{*}) is prepended to the URL. For example: {{[https://example.jira.com|https://example.jira.com/]}} becomes {{[http://000026https://example.jira.com|http://000026https//example.jira.com]}} h3. Workaround Scan the QR code with an unaffected device (other scanners, phones). h3. Versions Tested Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: ||Testing Requirements||Version||Affected Version|| |Customers Reported Version|5.12.12|Yes| |Most Recent Bug-Fix Release| | | |Previous Major Release| | | |Most Recent LTS| | | |Previous Supported LTS| | | |_Other Versions.._| | | |_(Add rows as needed)_| | | |
New:
h3. Issue Summary
The ECI indicator is prepended to Jira's URL when scanning a QR code created through a print label in Assets. This problem affects Datalogic scanners, but could potentially affect other scanners. It is unclear if the problem lies in the QR code implementation or in the scanner's heuristics. h3. Steps to Reproduce # Create a print label in Assets # Scan the QR code with an affected device (for example, Datalogic) h3. Expected Results Jira's base URL is formatted correctly. h3. Actual Results The [ECI|https://en.wikipedia.org/wiki/Extended_Channel_Interpretation] indicator for the UTF-8 encoding ({*}\000026{*}) is prepended to the URL. For example: {{[https://example.jira.com|https://example.jira.com/]}} becomes {{[http://000026https://example.jira.com|http://000026https//example.jira.com]}} h3. Workaround Scan the QR code with an unaffected device (other scanners, phones). |