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Bug
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Resolution: Fixed
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Low
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5.12.5
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2
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Severity 3 - Minor
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3
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Issue Summary
When clicking Text Style (formatting) a rich text field (such as Description or comment) , it will show English options though the profile language is Japanese/French or any other language..
This problem happens in JSM 5.12.5, but it is not reproduced in JSM 5.4.5.
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Confirm your profile is in Japanese/French
- Create a request from portal
- In Description(Detail) fled, click format to show options
Expected Results
It should show in Japanese, like ノーマルテキスト、見たし１、見たし２...
Actual Results
It should show in English, like Normal text, Heading 1, Heading 2 ...
Workaround
Currently there is no known workaround for this behavior.
[JSDSERVER-15425] Text Style (formatting) options of rich text fields shows in English though with Japanese profile
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
| Fix Version/s | Original: 10.1.0 [ 109015 ] | |
| Fix Version/s | New: 10.1.1 [ 108913 ] |
| Fix Version/s | New: 10.1.0 [ 109015 ] |
| Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
| Status | Original: Short Term Backlog [ 12074 ] | New: In Progress [ 3 ] |
| Assignee | New: Jim Alexander [ fb78834a366d ] |
| Labels | Original: fe ltsr | New: fe lts10nth |
| UIS | New: 3 |
| Support reference count | Original: 1 | New: 2 |
| Description |
Original:
h3. Issue Summary
When clicking Text Style (formatting) a rich text field (such as Description or comment) , it will show English options though the profile language is Japanese. This problem happens in JSM 5.12.5, but it is not reproduced in JSM 5.4.5. This is reproducible on Data Center: (yes) h3. Steps to Reproduce # Confirm your profile is in Japanese # Create a request from portal # In Description(Detail) fled, click format to show options h3. Expected Results It should show in Japanese, like ノーマルテキスト、見たし１、見たし２... h3. Actual Results It should show in English, like Normal text, Heading 1, Heading 2 ... h3. Workaround Currently there is no known workaround for this behavior. |
New:
h3. Issue Summary
When clicking Text Style (formatting) a rich text field (such as Description or comment) , it will show English options though the profile language is Japanese/French or any other language.. This problem happens in JSM 5.12.5, but it is not reproduced in JSM 5.4.5. This is reproducible on Data Center: (yes) h3. Steps to Reproduce # Confirm your profile is in Japanese/French # Create a request from portal # In Description(Detail) fled, click format to show options h3. Expected Results It should show in Japanese, like ノーマルテキスト、見たし１、見たし２... h3. Actual Results It should show in English, like Normal text, Heading 1, Heading 2 ... h3. Workaround Currently there is no known workaround for this behavior. |