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  1. Jira Service Management Data Center
  2. JSDSERVER-1538

Customized time frame for reports

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      User should be able to generate reports based on a specific time frame (for example 2015/01/01 to 2015/02/10), instead of the current format only (past 7 days, past 14 days or past year by month etc)

            [JSDSERVER-1538] Customized time frame for reports

            Emre Toptancı [OBSS] added a comment -

            Hello Everyone,

            We saw that JSD reporting was limited, it was a real pain for a lot of people (including us) and Atlassian wasn't gonna fix it anytime soon. So we developed a custom report for JSD which gives you the ability to define custom datetime intervals, report on elapsed/remaining time and even export to excel. "Service Desk Reporter" is available on the marketplace today.

            You can get it from: https://marketplace.atlassian.com/plugins/tr.com.obss.jira.plugin.service-desk-reporter

            Have a good one...

            Emre Toptancı [OBSS] added a comment - Hello Everyone, We saw that JSD reporting was limited, it was a real pain for a lot of people (including us) and Atlassian wasn't gonna fix it anytime soon. So we developed a custom report for JSD which gives you the ability to define custom datetime intervals, report on elapsed/remaining time and even export to excel. "Service Desk Reporter" is available on the marketplace today. You can get it from: https://marketplace.atlassian.com/plugins/tr.com.obss.jira.plugin.service-desk-reporter Have a good one...

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
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                Created:
                Updated:
                Resolved: