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  1. Jira Service Management Data Center
  2. JSDSERVER-15302

Archiving Jira issues should also archive links to Assets objects

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Currently, when Jira issues get archived, links to Assets objects are still present. This means Assets index contains unnecessary information about links with issues that are archived. This can create some impact on Jira instances where many links between Assets objects and Jira issues are present.

      The Jira archiving feature should be consistent in a way that it should "clean" and disassociate any leftover links to various linked objects, and also to Assets objects.

      Suggested Resolution

      Implement procedure where Assets delete the link towards Jira issues upon archiving the issue, but also restore the connection when the issue is unarchived.

            [JSDSERVER-15302] Archiving Jira issues should also archive links to Assets objects

              Unassigned Unassigned
              mfilipan Marko Filipan
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                Created:
                Updated: