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Bug
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Resolution: Fixed
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Low
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5.11.2
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3
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Severity 3 - Minor
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0
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Issue Summary
For unknown reasons, if a clustered environment has a null progress id on the AO_8542F1_IFJ_PRG_IN_PRG table, then users will not be able to use Assets Management on one of the nodes.
This seems to impact multi-node, or clustered, environments only.
Steps to Reproduce
unknown at this time
Expected Results
The null record should not prevent the Assets Management feature from being inaccessible to Users
Actual Results
When this record is in place, then one of the nodes in the cluster cannot access the Assets Index and therefore users are not able to access Assets Management from that node.
The below exception is thrown in the atlassian-jira.log file:
Caesium-1-1 ERROR [i.r.a.s.service.freetext.FreeTextIndexingServiceJiraImpl] Fail re-indexing - ProgressId: resourceId: freetext, category: freetext-reindex! java.lang.NullPointerException at com.riadalabs.jira.plugins.insight.services.core.dal.impl.ProgressDalImpl.persistProgressInProgress(ProgressDalImpl.java:159) at io.riada.insight.index.model.ProgressIndexImpl.persistProgress(ProgressIndexImpl.java:429)
and we also see a NullPointerException like this:
/rest/insight/1.0/global/config/object; /rest/insight/1.0/global/config/object [c.r.j.p.i.c.w.a.r.exception.mapper.DefaultMapper] Unexpected exception was thrown while processing the request java.lang.NullPointerException at com.riadalabs.jira.plugins.insight.services.progress.model.ProgressId.newInstanceFromCacheKey(ProgressId.java:74) at com.riadalabs.jira.plugins.insight.services.core.dal.impl.ProgressDalImpl.assembleProgressInProgress(ProgressDalImpl.java:366) at com.riadalabs.jira.plugins.insight.services.core.dal.impl.ProgressDalImpl.findAllProgressInProgress(ProgressDalImpl.java:146) at io.riada.insight.index.model.ProgressIndexImpl.getKeys(ProgressIndexImpl.java:363) at io.riada.insight.index.model.ProgressIndexImpl.getProgressIdsInProgressByCategoryAndStatus(ProgressIndexImpl.java:326) at io.riada.insight.index.model.ProgressIndexImpl.getAllInProgressByCategory(ProgressIndexImpl.java:114) at com.riadalabs.jira.plugins.insight.services.progress.ProgressServiceBase.findAllInProgressProgressCategories(ProgressServiceBase.java:446) at com.riadalabs.jira.plugins.insight.channel.web.api.configuration.GlobalConfigurationServiceInJira.appendSpecificConfig(GlobalConfigurationServiceInJira.java:54) at io.riada.insight.services.GlobalConfigurationServiceImpl.getInsightGlobalConfigModel(GlobalConfigurationServiceImpl.java:123) at com.riadalabs.jira.plugins.insight.channel.web.api.rest.services.globalconfiguration.GlobalConfigurationResource.getConfigForObjectSchema(GlobalConfigurationResource.java:101)
Workaround
Delete the null entry from the AO_8542F1_IFJ_PRG_IN_PRG table
DELETE from "AO_8542F1_IFJ_PRG_IN_PRG" where "PROGRESS_ID" is null;
- causes
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- Closed
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