Issue Summary

      This is reproducible on Data Center: yes

       

      Object history does not show old / new values for textarea attribute in 5.13.

      Occurs on 5.12 and below depending on the value in the textarea. Eg, tables at the start of the content.

      Steps to Reproduce

      1. Create a textarea attribute on an object type
      2. Create an object and in the textarea, insert a table with some text in it. The problem happens with any text entered in the textarea attribute.
      3. Edit the object and change some of the text in the textarea

      Expected Results

      History is populated with old and new values in the textarea

      Actual Results

      Old and new values are empty

      Example 1

      Example 2

      The below exception is thrown in the xxxxxxx.log file:

      ...
      

      Workaround

      Modify Jira's dark features by following the steps below

      1. Navigate to <BASE_URL>/secure/admin/SiteDarkFeatures!default.jspa
      2. Enter assets.atlas.editor.object.textarea.attributes.disabled in the Enable dark feature section
      3. Click on Add

      Note this feature flag will only fix histories going forward. Any created since 5.13 will not display until 5.17.0+

        1. image (3).png
          image (3).png
          298 kB
        2. image-2024-05-15-15-25-09-180.png
          image-2024-05-15-15-25-09-180.png
          109 kB
        3. image-2024-05-16-10-51-01-038.png
          image-2024-05-16-10-51-01-038.png
          367 kB

            [JSDSERVER-14922] Missing object history for textarea attribute in schema view

            Marc Dacanay made changes -
            Labels Original: ltsr
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 938693 ]
            Marc Dacanay made changes -
            Labels New: ltsr
            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Benjamin Suess made changes -
            Description Original: h3. Issue Summary

            This is reproducible on Data Center: yes

             

            Object history does not show old / new values for textarea attribute in 5.13.

            Occurs on 5.12 and below depending on the value in the textarea. Eg, tables at the start of the content.
            h3. Steps to Reproduce
             # Create a textarea attribute on an object type
             # Create an object and in the textarea, insert a table with some text in it. The problem happens with any text entered in the textarea attribute.
             # Edit the object and change some of the text in the textarea

            h3. Expected Results

            History is populated with old and new values in the textarea
            h3. Actual Results

            Old and new values are empty

            +Example 1+
            !image (3).png|width=544,height=302!

            +Example 2+

            !image-2024-05-15-15-25-09-180.png|width=551,height=309!

            The below exception is thrown in the xxxxxxx.log file:
            {noformat}
            ...
            {noformat}
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            This is reproducible on Data Center: yes

             

            Object history does not show old / new values for textarea attribute in 5.13.

            Occurs on 5.12 and below depending on the value in the textarea. Eg, tables at the start of the content.
            h3. Steps to Reproduce
             # Create a textarea attribute on an object type
             # Create an object and in the textarea, insert a table with some text in it. The problem happens with any text entered in the textarea attribute.
             # Edit the object and change some of the text in the textarea

            h3. Expected Results

            History is populated with old and new values in the textarea
            h3. Actual Results

            Old and new values are empty

            +Example 1+
            !image (3).png|width=544,height=302!

            +Example 2+

            !image-2024-05-15-15-25-09-180.png|width=551,height=309!

            The below exception is thrown in the xxxxxxx.log file:
            {noformat}
            ...
            {noformat}
            h3. Workaround

            Modify Jira's [dark features|https://confluence.atlassian.com/jirakb/how-to-manage-dark-features-in-jira-959286331.html] by following the steps below
             # Navigate to _<BASE_URL>/secure/admin/SiteDarkFeatures!default.jspa_
             # Enter *assets.atlas.editor.object.textarea.attributes.disabled* in the Enable dark feature section
             # Click on *Add*

            *Note this feature flag will only fix histories going forward. Any created since 5.13 will not display until 5.17.0+*
            Benjamin Suess made changes -
            Affects Version/s Original: 5.4.12 [ 106143 ]
            Affects Version/s Original: 4.20.0 [ 96191 ]
            Affects Version/s New: 5.13.0 [ 105935 ]
            Benjamin Suess made changes -
            Fix Version/s New: 5.17.0 [ 107827 ]
            Benjamin Suess made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Benjamin Suess made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Benjamin Suess made changes -
            Assignee New: Benjamin Suess [ c8bcca445054 ]

              c8bcca445054 Benjamin Suess
              399904f8a539 Tripta Kaur
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: