Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-14312

View issue in queue view & comments: Missing alt attribute for the images

XMLWordPrintable

      Issue Summary

      There are images present under "Activity" section lacks empty alt attribute.

      Steps to Reproduce

      1. Navigate to the "Issue" dropdown in the header.
      2. Select any issue from the dropdown.
      3. For example, select the "JSM-1 What am i looking at?" issue.
      4. Observe that "View issue in queue view & comments" page has been appeared on the screen.
      5. Inspect the code and check that alt attribute is missing.

      Screenshot

      Actual Results

      Empty "alt" attribute is provided for "profile" icons present along with "Admin Admin" and "Click to add comment" input field. In the absence of the alternate text, screen reader reads the file path of the image link. As a result, the purpose of the image link will not be clear for screen reader users.

      Expected Results

      Provide descriptive alternate text for the image links using the "alt" attribute. Ensure that the alternate text describes the purpose of the image links.

      Code Snippet

      <img src="https://www.gravatar.com/avatar/dac3582b036e18b911d98494b925c9b7?d=mm&amp;s=16" loading="lazy" alt="">

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2019)
      macOS Ventura Version 13.3.1
      Chrome - Version 114.0.5735.198 (Official Build) (x86_64)
      Firefox- Version 112.0.1 (64-bit)
      Safari- Version 16.4 (18615.1.26.11.23)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

        1. image-2023-09-14-17-32-54-546.png
          image-2023-09-14-17-32-54-546.png
          714 kB
        2. Screenshot 2024-12-17 at 1.39.13 PM.png
          Screenshot 2024-12-17 at 1.39.13 PM.png
          801 kB

            [JSDSERVER-14312] View issue in queue view & comments: Missing alt attribute for the images

            Komal Bane made changes -
            Labels Original: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-jsmdc-vpat-2024 ax-jsmdc-vpat-2024-reused ax-medium-priority ax-qa ax-qa-partially-fixed ax-qa-verified ril New: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-jsmdc-vpat-2024 ax-jsmdc-vpat-2024-queueviewcomment ax-jsmdc-vpat-2024-reused ax-medium-priority ax-qa ax-qa-partially-fixed ax-qa-verified ril
            Komal Bane made changes -
            Labels Original: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril New: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-jsmdc-vpat-2024 ax-jsmdc-vpat-2024-reused ax-medium-priority ax-qa ax-qa-partially-fixed ax-qa-verified ril
            Komal Bane made changes -
            Labels Original: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa ril New: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril
            Komal Bane made changes -
            Attachment New: Screenshot 2024-12-17 at 1.39.13 PM.png [ 476124 ]
            Marc Dacanay made changes -
            Labels Original: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa New: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955981 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-255 (Bulldog)" [ 931075 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-medium-priority ax-qa New: 1.1.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-medium-priority ax-qa
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 911928 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

              Unassigned Unassigned
              c3f9a46dc7c4 Varsha Bansode
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: