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  1. Jira Service Management Data Center
  2. JSDSERVER-14284

View issue in queue view & comments: Expand/collapse state of the button not defined

      Issue Summary

      The expand/collapsed state is not defined for "More" button on the page.

      Steps to Reproduce

      1. Open the "View issue in queue view & comments" page.
      2. Navigate to the "SLAs" section.
      3. Using screen reader, navigate to the mentioned button and activate it.
      4. Listen that the expand/collapse state is not announced for the buttons.

      Screenshot

      Actual Results

      On activating "More" button, the content dynamically gets expanded and collapsed below. The dynamically updating button's state is not defined programmatically.
      As a result, screen reader users are not able to understand the button's functionality.

      Expected Results

      Set 'aria-expanded' attribute to 'false' for the button by default as the button is in the collapsed state. Ensure that the value of 'aria-expanded' attribute changes to 'true' in expanded state on user interaction via scripting. Code Snippet

      Code Snippet

      <button type="button" aria-expanded="false" aria-label="more" class="css-c3s9do">
      <span role="img" class="css-snhnyn" style="--icon-primary-color: currentColor; --icon-secondary-color: var(--ds-surface, #FFFFFF);"></span>
      </button>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Monterey Version 12.3.1
      Chrome - Version 101.0.4606.81 (Official Build) (64-bit)
      Firefox- Version 93.0 (32-bit)
      Safari- Version 15.3 (17612.4.9.1.5)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

            [JSDSERVER-14284] View issue in queue view & comments: Expand/collapse state of the button not defined

            No work has yet been logged on this issue.

              ad6a80463119 Amisha -
              4cbd728b4726 Rinku Kumar
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: