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  1. Jira Service Management Data Center
  2. JSDSERVER-14237

Project - All open: Text gets cut off when text spacing styles are applied

      Issue Summary

      content such as " Reported in the last 60 min " in the switch queues dropdown ,waiting for "custo" ,"suppo" and "Appro" in the status column table in the main region gets cut off making that words unreadable when users try to access the page with text spacing styles turned on.

      Steps to Reproduce

      1. Open the "Project - All open" page
      2. Try to access the page content with text spacing styles turned on.
      3. Observe that the end part of the text getting cut off.

      Screenshot

      Actual Result

      content such as " Reported in the last 60 min " in the switch queues dropdown ,waiting for "custo" ,"suppo" and "Appro" in the status column table in the main region gets cut off making that words unreadable when users try to access the page with text spacing styles turned on. 

      This resulted in users with low vision and learning impairments finding it difficult to read the text.

      Note : same issue reproduced  in the "more drop down","Type all dropdown","status all "and "order by time "search input field dropdown in edit queue in more options in main region.

      Expected Results

      When user styles are applied, text should be displayed as per the user styles to ensure that users can access the content with ease.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16 inch, 2021)
      macOs Ventura  13.5
      Chrome - Version 115.0.5790.170 (Official Build) (arm64)
      Firefox- Version 112.0. 1
      Safari- Version 16.5 (18615.2.9.11.4)
      JAWS- Version 2023
      NVDA- Version 2023
      Voiceover - Version Latest

            [JSDSERVER-14237] Project - All open: Text gets cut off when text spacing styles are applied

            No work has yet been logged on this issue.

              Unassigned Unassigned
              415c9ec44a7c Pravalika Suragani (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: