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  1. Jira Service Management Data Center
  2. JSDSERVER-1397

Ability to customize the Jira Service Desk portal login page

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When a customer outside of JIRA (that's not logged in) accesses our Service Desk they are presented with a login page. The login page only displays the logo with no other identifying information. We would like the ability to add a title so that it's displayed beside the logo.

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            [JSDSERVER-1397] Ability to customize the Jira Service Desk portal login page

            Charlie Marriott added a comment -
            Atlassian Update – 19 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 19 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

            Daniela Tyson added a comment -

            Our Service Desk project is configured with the "Customers who have an account on this JIRA Site" option. As a result, the log in page looks as shown in the attachment. We need to be able to customize it, at least to have a link to where we have our customers register for access.

            Daniela Tyson added a comment - Our Service Desk project is configured with the "Customers who have an account on this JIRA Site" option. As a result, the log in page looks as shown in the attachment. We need to be able to customize it, at least to have a link to where we have our customers register for access.

              Unassigned Unassigned
              90d3ed4aad40 Jean Desulme
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                Created:
                Updated:
                Resolved: