• We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In Service Desk 2.2.0, a new design was introduced for the Logo in the customer portal.

      However, that new rounded design doesn't look well with certain companies logos.

      As a Service Desk administrator, I would like to choose between the new rounded design, and the previous one.

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            [JSDSERVER-1359] Ability to choose the Customer Portal logo design.

            Joseph Huynh (Inactive) added a comment - - edited

            Hi Guys,

            Thank you for your suggestion. In SD 2.2 release, we have a new space for you to upload your logo

            Please follow this link to our documentation on how you can upload your company logo to Help Center. http://bit.ly/1MEfKjz

            We have now reserved this space for individual project/portal avatar.

            Please let us know if this helps.

            Joseph Huynh (Inactive) added a comment - - edited Hi Guys, Thank you for your suggestion. In SD 2.2 release, we have a new space for you to upload your logo Please follow this link to our documentation on how you can upload your company logo to Help Center. http://bit.ly/1MEfKjz We have now reserved this space for individual project/portal avatar. Please let us know if this helps.

            This is awful! Our logo was already rounded and the circle looks really ugly. I can't believe this is not optional. Please fix this!

            Brian Scholer added a comment - This is awful! Our logo was already rounded and the circle looks really ugly. I can't believe this is not optional. Please fix this!

              Unassigned Unassigned
              psouza Pedro Souza
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                Created:
                Updated:
                Resolved: