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  1. Jira Service Management Data Center
  2. JSDSERVER-13502

Allow Jira to have multiple Mail Channels with the same email address when reading from different folders

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, we can have multiple Mail Channels in Jira, however, it's necessary to have different email addresses/accounts for that, even though we can set what folder we want the Mail Channel to read from that email address configured. It would be great if Jira could allow multiple mail channels with the same email address as long as it's reading from different folders. 

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            [JSDSERVER-13502] Allow Jira to have multiple Mail Channels with the same email address when reading from different folders

              Unassigned Unassigned
              85117f08a273 Guz
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                Created:
                Updated: