Issue Summary

Link text in the Help center request group are announced redundantly to the screen reader users.

Steps to Reproduce

1. With screen reader turned on, navigate to the Help portal
2. Navigate to the links such as "Common Requests", "Login & Accounts", etc.
3. Observe that the link text is announced twice by the screen reader.

Actual Results

While navigating with screen reader, when user navigate through the links such as "Common Requests", "Login & Accounts", etc the link text is announced twice inappropriately. This is caused due to use of tooltips on these links unnecessarily. Tooltips should be used to provide supplemental Information & not duplicate Information.

This Creates bad user experience for screen reader users since they have to listen to redundant Information.

Expected Results

The link text for "Common Requests", "Login & Accounts", etc should be announced once by the screen reader.

We either suggest to remove the tooltip since it is not conveying any supplemental Information or update the information to be supplemental.

To remove/hide the tooltip from assistive technology users remove the <div id="aui-tooltip"> element from the code & remove aria-describedby attributes from all the links.

Screenshot

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available