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  1. Jira Service Management Data Center
  2. JSDSERVER-1192

Make the Channel Custom Field available in the Issue Navigator

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Today the new Service Desk versions are using a Custom Field called "Channel". Basically, it shows where the issue was created.

      It would be great if we can have this Custom Field available in the Issue Navigator (JQL) in order to get this information into the reports.

          Form Name

            [JSDSERVER-1192] Make the Channel Custom Field available in the Issue Navigator

            Julien Rey made changes -
            Link New: This issue is duplicated by JSDSERVER-3203 [ JSDSERVER-3203 ]
            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012120 ] New: JAC Suggestion Workflow 3 [ 3647155 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664986 ] New: JAC Suggestion Workflow [ 3012120 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321623 ] New: Confluence Workflow - Public Facing v4 [ 2664986 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051991 ] New: JSD Suggestion Workflow - TEMP [ 2321623 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047403 ] New: JSD Suggestion Workflow [ 2051991 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279594 ] New: JSD Suggestion Workflow - TEMP [ 2047403 ]

              Unassigned Unassigned
              aquadrospetry Andre Quadros Petry (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: