• 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, the Insight object graph can be displayed only when we click on the Insight Object. However, it would be great if we have an option to display the graph by default without clicking the respective object.

            [JSDSERVER-11800] Display Insight Object Graph in Confluence

            Atlassian Update – 10 July 2023

            Hi everyone,

            My name is Lucy Devine and I am a Product Manager working for Atlassian on Jira Service Management Data Center.

            I would love to interview you about your experience with Assets in JSM DC and, in particular, the Assets Object Graph. This is to investigate any problem/ friction areas within the product from a customer’s perspective so we can continue making meaningful improvements. There will of course be time for you to bring up any other areas you would like. 

            To thank you for your time we will send you a gift card worth $75USD. 

            If this is something you would like to participate in please sign up via this link: https://www.userinterviews.com/projects/ypwTIvpyzA/apply

            There are three steps to this process: 

            Pre-screener survey - 5mins

            Online interview discussion - 30mins (ideally we would be able to record the interview and youur screen but not mandatory)

            Thank you gift $75USD gift card sent via userinterviews.com

            Please don’t hesitate to email with any questions you may have.

            Looking forward to hearing from you, 

            Lucy Devine

            Jira Service Management - Data Center

            Lucy Devine added a comment - Atlassian Update – 10 July 2023 Hi everyone, My name is Lucy Devine and I am a Product Manager working for Atlassian on Jira Service Management Data Center. I would love to interview you about your experience with Assets in JSM DC and, in particular, the Assets Object Graph. This is to investigate any problem/ friction areas within the product from a customer’s perspective so we can continue making meaningful improvements. There will of course be time for you to bring up any other areas you would like.  To thank you for your time we will send you a gift card worth $75USD.  If this is something you would like to participate in please sign up via this link: https://www.userinterviews.com/projects/ypwTIvpyzA/apply There are three steps to this process:  Pre-screener survey - 5mins Online interview discussion - 30mins (ideally we would be able to record the interview and youur screen but not mandatory) Thank you gift $75USD gift card sent via userinterviews.com Please don’t hesitate to email with any questions you may have. Looking forward to hearing from you,  Lucy Devine Jira Service Management - Data Center

            Current work around is to copy the insight object values to plain text fields which is quite cumbersome and makes things more confusing for the customer if we want to also the display the insight field.

            mark wildman added a comment - Current work around is to copy the insight object values to plain text fields which is quite cumbersome and makes things more confusing for the customer if we want to also the display the insight field.

              Unassigned Unassigned
              f75285566e0c Prabhu Subramaniyan
              Votes:
              6 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: