Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-11375

Business Services/Create Objects : Missing label and accessible name for combobox element

    Issue Summary

    The Combobox element for the Result of suggestions on the page is a missing label, making unaware of the functionality associated with the it the screen reader users.

    Tested URL

    https://instenv-19536-ipiz.instenv.internal.atlassian.com/secure/ObjectSchema.jspa?id=2&typeId=22&mode=object&objectId=184 

    Steps to Reproduce

    1. Launch the URL
    2. In the main content area, navigate to the filters container section.
    3. Keeping the screen reader on, navigate to the Combobox for Numbers or results per suggestion.

    Screenshot

    Actual Results

    In the Business service section, for the Number of result suggestion autocomplete Combobox, there is no label provided to the element. The screen reader announces it "edit text" with the cursor in the input field. As a result, users with visual impairments who use a screen reader will not be able to understand the purpose of the form fields.

    Expected Results

    Provide a unique and descriptive label for the discussed form field using the 'title" attribute. This will help screen reader users to understand the purpose of the form field. A label such as "Number of Results to display on page" could be given to the element.

    Workaround

    Currently, there is no known workaround for this behaviour. A workaround will be added here when available.

    Bug Ref: 747787

    Bulldog Ref: JSMDC-12788

      1. Screenshot 2022-05-16 at 4.48.27 PM.png
        1.34 MB
        Akhilesh Paradhi
      2. Screenshot 2022-08-17 at 8.34.48 PM.png
        987 kB
        Akhilesh Paradhi

        Form Name

          [JSDSERVER-11375] Business Services/Create Objects : Missing label and accessible name for combobox element

          Matthew Brennan made changes -
          Labels Original: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical New: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-critical ax-critical-priority ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical
          Matthew Brennan made changes -
          Labels Original: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical New: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical
          ssuryavanshi (Inactive) made changes -
          Labels Original: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical New: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical
          Kamil Smigielski (Inactive) made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
          Akhilesh Paradhi (Inactive) made changes -
          Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
          Akhilesh Paradhi (Inactive) made changes -
          Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
          Akhilesh Paradhi (Inactive) made changes -
          Labels Original: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-vpat-critical New: 1.3.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-bulldog-bl ax-dev-done ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-qa-ready-near-term ax-qa-verified ax-vpat-critical
          Akhilesh Paradhi (Inactive) made changes -
          Attachment New: Screenshot 2022-08-17 at 8.34.48 PM.png [ 425762 ]
          Roman Litvishko (Inactive) made changes -
          Fix Version/s New: 5.3.0 [ 102400 ]
          Roman Litvishko (Inactive) made changes -
          Assignee New: Roman Litvishko [ a504d30b4d3f ]

            a504d30b4d3f Roman Litvishko (Inactive)
            12b69dcabe29 Matthew Brennan
            Affected customers:
            0 This affects my team
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: