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  1. Jira Service Management Data Center
  2. JSDSERVER-11300

Default value for non-hidden fields in request types

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    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      At the moment the only way to set a default for a field in a request type is to hide the field. But sometimes we need that default value to be modifiable by the end user.

      Setting a default value for the custom field results in all issues getting a value for that custom field which is not always desirable.

      Our suggestion is to add a column to the 'Edit request type' fields screen where a default value an be set.

            [JSDSERVER-11300] Default value for non-hidden fields in request types

              Unassigned Unassigned
              8f1cc2b2b703 Sune Vester Lindhe
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