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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

       When a user is anonymized, at the end of anonymization, Insight reindex is triggered. These users are upgraded from old versions where the user key is not in the format of JIRAXXXXXX

      If the instance is large and needs regular anonymization, it is problematic as insight will be unavailable during the index. 

      This should be handled better similar to Jira.

       

            [JSDSERVER-11262] Forced Insight reindex after user anonymisation

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              Unassigned Unassigned
              6f6f0ed1241f Shiwani Choudhary
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