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  1. Jira Service Management Data Center
  2. JSDSERVER-10940

ability to move Insight objects using automation

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      It should be possible to move Insight objects from one Object Type to another not manually, using either insight post function, Jira Automation, Insight Automation.

      It is very needed for an asset management tool to swap easily objects. Please take a look at this video which shows similar functionality in ServiceNow.
      https://servicenowguru.com/hardware-asset-management/swapping-hardware-assets-in-servicenow-with-ham-pro/

      Also, I can see that BMC has similar functionality to swap assets:
      https://docs.bmc.com/docs/smartit16/replacing-an-asset-by-using-swap-asset-674563426.html

            [JSDSERVER-10940] ability to move Insight objects using automation

            Engelmohr, Joachim added a comment -

            Still waiting on the feature for cloud! Any news?

            Engelmohr, Joachim added a comment - Still waiting on the feature for cloud! Any news?

            Jonathan Duong added a comment -

            Hello, this feature was available in Server.  Why was it not included in Cloud?

            Jonathan Duong added a comment - Hello, this feature was available in Server.  Why was it not included in Cloud?

              Unassigned Unassigned
              cpostma@atlassian.com Conny Postma
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                Created:
                Updated: