• Type: Bug
• Resolution: Fixed
• Priority: Low
• Fix Version/s: 4.20.2
• Affects Version/s: Insight 9.0.12
• Component/s: Assets - Core experiences
• Labels:

  None

1. 

   insight-label-new-view-print.png

   235 kB

   26/Oct/2021 9:39 PM

2. 

   insight-label-new-view-print2.png

   258 kB

   26/Oct/2021 9:39 PM

3. 

   insight-label-old-view-print.png

   357 kB

   26/Oct/2021 9:42 PM

4. 

   insight-label-print.png

   460 kB

   26/Oct/2021 9:40 PM

5. 

   insight-print-label-search.png

   168 kB

   26/Oct/2021 9:44 PM

[JSDSERVER-10828] Insight print label displays user key in new object view

Guillaume (Inactive) made changes - 11/Jan/2022 11:37 PM

Resolution		New: Fixed [ 1 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

François Dénommée (Inactive) made changes - 04/Nov/2021 1:24 PM

Fix Version/s

New: 4.20.2 [ 98290 ]

François Dénommée (Inactive) made changes - 04/Nov/2021 1:23 PM

Status

Original: In Review [ 10051 ]

New: Waiting for Release [ 12075 ]

François Dénommée (Inactive) made changes - 28/Oct/2021 6:23 PM

Status

Original: In Progress [ 3 ]

New: In Review [ 10051 ]

François Dénommée (Inactive) made changes - 28/Oct/2021 6:19 PM

Remote Link

New: This issue links to "Insight Platform › Insight Core › JSDSERVER-10828-new-print-label-user-display-fix (server-syd-bamboo)" [ 594349 ]

François Dénommée (Inactive) made changes - 28/Oct/2021 6:19 PM

Remote Link

New: This issue links to "Marc Dacanay › ScriptTest › JSDSERVER-10828-new-print-label-user-display-fix (server-syd-bamboo)" [ 594529 ]

François Dénommée (Inactive) made changes - 28/Oct/2021 6:17 PM

Assignee

New: François Dénommée [ 828a13f9a5a4 ]

François Dénommée (Inactive) made changes - 28/Oct/2021 6:17 PM

Status

Original: Needs Triage [ 10030 ]

New: In Progress [ 3 ]

Bugfix Automation Bot made changes - 27/Oct/2021 6:31 AM

Support reference count

New: 1

Branden Miars made changes - 26/Oct/2021 10:01 PM

Description

Original: h3. Issue Summary The print label for users will display the user key instead of the user's name when printing from the new object view h3. Steps to Reproduce  # Create a template that contains a label for a user or add a user label  # Go to print the label from the new object view or through object search  !insight-label-new-view-print.png|thumbnail!  !insight-print-label-search.png|thumbnail! # You'll see the user key displayed  !insight-label-new-view-print2.png|thumbnail! h3. Expected Results You should see the user's name instead of the user key like you do from the original object view  !insight-label-print.png|thumbnail! h3. Actual Results You'll see the user key instead h3. Workaround You can still use the original object view to print the same template and see the username  !insight-label-old-view-print.png|thumbnail!

New: h3. Issue Summary The print label for user attributes will display the user key instead of the user's name when printing from the new object view h3. Steps to Reproduce  # Create a template that contains a label for a user attribute or add a user attribute from the print label field on the new object view  # Go to print the label from the new object view or through object search  !insight-label-new-view-print.png|thumbnail!  !insight-print-label-search.png|thumbnail! # You'll see the user key displayed  !insight-label-new-view-print2.png|thumbnail! h3. Expected Results You should see the user's name instead of the user key like you do from the original object view  !insight-label-print.png|thumbnail! h3. Actual Results You'll see the user key instead h3. Workaround You can still use the original object view to print the same template and see the username  !insight-label-old-view-print.png|thumbnail!

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