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  1. Jira Service Management Data Center
  2. JSDSERVER-1060

SLA field write large JSON change items to the database

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.1
    • 2.0
    • SLA

      If the rate of change on SLA field is large, then a lot of superfluous data is written to the database.

      Since the SLA field contains a min change history of its own state changes, there is no real need for the data to be written into change history.

      We should remove the writing of change history items for SLA fields

            [JSDSERVER-1060] SLA field write large JSON change items to the database

            ɹǝʞɐq pɐɹq added a comment -

            This bug was internally found and fixed. It was posted here for posterity and for any one encountering it on older versions of Service Desk

            ɹǝʞɐq pɐɹq added a comment - This bug was internally found and fixed. It was posted here for posterity and for any one encountering it on older versions of Service Desk

              Unassigned Unassigned
              bbaker ɹǝʞɐq pɐɹq
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