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  1. Jira Service Management Cloud
  2. JSDCLOUD-8167

"Browse Project" permission set for Reporter overrides the customer permission that results the project getting exposed in the customer portal

      Steps to Reproduce

      1. In JSD project A, set the customer permission as "Who can access the portal and send requests to <project key>?": "Customers my team adds to the project"
      2. Confirm that the project has no customers added
      3. Edit the permission scheme to add "Browse Project" permission to "Reporter" or "custom user pick field" or current assignee
      4. Access the portal by a customer that has access to customer portal(customer that is added to another project B)

      Expected Results

      Customer will only see project B

      Actual Results

      Customer sees both project A and B

      Workaround

      Remove "Reporter" or "custom user pick field" from "Browse Project" permission

            [JSDCLOUD-8167] "Browse Project" permission set for Reporter overrides the customer permission that results the project getting exposed in the customer portal

            No work has yet been logged on this issue.

              cmann@atlassian.com chrismann
              ahirama Ai Hirama
              Affected customers:
              16 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated: