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  1. Jira Service Management Cloud
  2. JSDCLOUD-6876

Ability to modify fields on Create Linked Issue screen

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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      Hello, 

      As part of our bug and enhancement request intake process for issues that are raised by our customers to our support team, our development team requires very specific information to be entered when creating the request. It appears that when using the Create Linked Issue feature within a support issue, the fields displayed in the Create Linked Issue form cannot be customized.

      Are there any plans on enhancing the product so that the linked issue form can be customized to contain certain fields?

            [JSDCLOUD-6876] Ability to modify fields on Create Linked Issue screen

            K. Yamamoto made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            K. Yamamoto made changes -
            Link New: This issue duplicates JRACLOUD-60483 [ JRACLOUD-60483 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3445321 ] New: JAC Suggestion Workflow 3 [ 3695146 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2906562 ] New: JAC Suggestion Workflow [ 3445321 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            John Heuring made changes -
            Description Original: Hello, 

            As part of our bug and enhancement request process for issues that are raised by our customers to our support team, our development team requires very specific information to be entered when creating the request. It appears that when using the Create Linked Issue feature within a support issue, the fields displayed in the Create Linked Issue form cannot be customized.

            Are there any plans on enhancing the product so that the linked issue form can be customized to contain certain fields?             		New: Hello, 

            As part of our bug and enhancement request intake process for issues that are raised by our customers to our support team, our development team requires very specific information to be entered when creating the request. It appears that when using the Create Linked Issue feature within a support issue, the fields displayed in the Create Linked Issue form cannot be customized.

            Are there any plans on enhancing the product so that the linked issue form can be customized to contain certain fields?
            John Heuring created issue -

              Unassigned Unassigned
              991ffbb7667f John Heuring
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