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  1. Jira Service Management Cloud
  2. JSDCLOUD-3729

Adding the possibility of setting the 'Reporter' as a default value for hidden Approvers

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • Approvals
    • 2

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      Currently for approvals you are able to select custom user fields as approvers, however you are not able to use the reporter field as a user field for approvals. It will be nice to have the ability to use reporters as approvers for the approval functionality.

            [JSDCLOUD-3729] Adding the possibility of setting the 'Reporter' as a default value for hidden Approvers

            Jason D'Cruz made changes -
            Labels New: IWT
            Jason D'Cruz made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Jason D'Cruz added a comment -

            Hi,

            This can be achieved by using a post function or an automation rule to add the Reporter to the user field being used by the Approvals system.

            We do not intend to provide specific functionality for this.

            Cheers,
            Jason

            Jason D'Cruz added a comment - Hi, This can be achieved by using a post function or an automation rule to add the Reporter to the user field being used by the Approvals system. We do not intend to provide specific functionality for this. Cheers, Jason
            Rebecca Dias (Inactive) made changes -
            Assignee New: Jason D'Cruz [ jdcruz ]
            Christopher made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 493397 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3446440 ] New: JAC Suggestion Workflow 3 [ 3696318 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317898 ] New: JAC Suggestion Workflow [ 3446440 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2050130 ] New: JSD Suggestion Workflow - TEMP [ 2317898 ]

              jdcruz Jason D'Cruz
              vwong@atlassian.com vwong
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                Created:
                Updated:
                Resolved: