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  1. Jira Service Management Cloud
  2. JSDCLOUD-16365

Support for Microsoft Teams for incident summary and timeline feature in JSM

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently AI powered incident summary and timeline features for JSM only works in Slack. A lot of organisations use Microsoft Teams as the chat tool and they are unable to use these AI features in JSM. 

              0498a5ee4617 Bimal Jayadev
              0498a5ee4617 Bimal Jayadev
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