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Bug
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Resolution: Not a bug
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Medium
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None
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1
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Severity 3 - Minor
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Issue Summary
The Delay until an alert event occurs action can fail intermittently.
The execution can wait forever and will only continue when the condition is matched, regardless of whether the delay was reached.
Steps to Reproduce
It's hard to replicate, but it seems the number of executions running at the same time + the delay configured is the trigger.
Expected Results
The execution should continue if the delay time is reached and the condition event doesn't happen.
Actual Results
The execution can wait until the condition event is matched, even after the delay time has passed.
Workaround
There's no workaround so far.
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[JSDCLOUD-16246] Delay until an alert event occurs fails intermittently
| Resolution | New: Not a bug [ 12 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 1003693 ] |
| Support reference count | New: 1 |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Description |
Original:
h3. Issue Summary
The [Delay until an alert event occurs|https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Delay-until-an-alert-event-occurs] action can fail intermittently. The execution can wait forever and will only continue when the condition is matched, regardless of whether the delay was reached. h3. Steps to Reproduce It's hard to replicate, but it seems the number of executions running at the same is the trigger. h3. Expected Results The execution should continue if the delay time is reached and the condition event doesn't happen. h3. Actual Results The execution can wait until the condition event is matched, even after the delay time has passed. h3. Workaround There's no workaround so far. |
New:
h3. Issue Summary
The [Delay until an alert event occurs|https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Delay-until-an-alert-event-occurs] action can fail intermittently. The execution can wait forever and will only continue when the condition is matched, regardless of whether the delay was reached. h3. Steps to Reproduce It's hard to replicate, but it seems the number of executions running at the same time + the delay configured is the trigger. h3. Expected Results The execution should continue if the delay time is reached and the condition event doesn't happen. h3. Actual Results The execution can wait until the condition event is matched, even after the delay time has passed. h3. Workaround There's no workaround so far. |
| Summary | Original: Delay until an alert event occurs doesn't work correctly | New: Delay until an alert event occurs fails intermittently |
| Description |
Original:
h3. Issue Summary
The [Delay until an alert event occurs|https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Delay-until-an-alert-event-occurs] action can fail if the delay configured is lower than 7 minutes. The execution can wait forever and will only continue when the condition is matched, regardless of whether the delay was reached. h3. Steps to Reproduce # Create a rule to trigger when an alert is created. # Add the [Delay until an alert event occurs|https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Delay-until-an-alert-event-occurs] action and configure the delay to a value lower than 7 minutes. h3. Expected Results The execution should continue if the delay time is reached and the condition event doesn't happen. h3. Actual Results The execution can wait until the condition event is matched, even after the delay time has passed. h3. Workaround Set the delay to at least 7 minutes. |
New:
h3. Issue Summary
The [Delay until an alert event occurs|https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Delay-until-an-alert-event-occurs] action can fail intermittently. The execution can wait forever and will only continue when the condition is matched, regardless of whether the delay was reached. h3. Steps to Reproduce It's hard to replicate, but it seems the number of executions running at the same is the trigger. h3. Expected Results The execution should continue if the delay time is reached and the condition event doesn't happen. h3. Actual Results The execution can wait until the condition event is matched, even after the delay time has passed. h3. Workaround There's no workaround so far. |
| Summary | Original: Delay until an alert event occurs doesn't work correctly if the delay is lower than 7 minutes | New: Delay until an alert event occurs doesn't work correctly |