Ability to access other headers from an email using Smart Values

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      Currently when using Automation and Smart Values you can only access the FROM field from an email header in the form of REPORTER. 

      As a admin/customer I would like to be able access other elements such as the TO or the REPLY TO so we can use them for information. 

      Ask:

      Please create new smart values that will allow access to header information for the TO and REPLY-TO  addresses. 

       

              Assignee:
              Unassigned
              Reporter:
              Angel Buendia
              Votes:
              19 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated: