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Suggestion
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    Resolution: Unresolved
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    None
 
Currently when using Automation and Smart Values you can only access the FROM field from an email header in the form of REPORTER.
As a admin/customer I would like to be able access other elements such as the TO or the REPLY TO so we can use them for information.
Ask:
Please create new smart values that will allow access to header information for the TO and REPLY-TO addresses.