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  1. Jira Service Management Cloud
  2. JSDCLOUD-10999

Add logical AND/OR for conditional in form of request type in portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Forms - Portal
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    • 112
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      Update July 2024

      Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress.

      Thanks,

      Sam

      JSM Principal Product Manager

      Show
      Update July 2024 Hi everyone - a quick note to say that we have tentatively added this to our roadmap in the next 6-12 months. While we don't have exact dates yet, we understand its importance and will keep you updated on our progress. Thanks, Sam JSM Principal Product Manager

      Add the possibility to set some fields visible only if the value of two or more other fields be the desired one.

      This with the simple conditional option of the "Section" in form is not possible now.

      Example
      In the form below the last three fields must be visible only if "Complaint reason" is e.g. X and "Product" is e.g. Y or Z. "Complaint reason" and "Product" are always visible.

            [JSDCLOUD-10999] Add logical AND/OR for conditional in form of request type in portal

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              96677a1d9b4c Sam Knight
              16f268512e19 Raffaele Ziraldo
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                Created:
                Updated: