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  1. Jira Service Management Cloud
  2. JSDCLOUD-10171

Allow to the ability to easily convert existing service project to new ITSM Service Project

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      Problem

      Customers are looking to take advantage of the features that the ITSM service project template has to offer and would like to be able to move existing projects and configurations to the new template.

      Suggested Solution

      Allow to the ability to easily convert existing service projects to new ITSM Service Projects without having to go through recreating the project and new configurations.

      Workaround

      Can I move my existing project to the new ITSM template?

            [JSDCLOUD-10171] Allow to the ability to easily convert existing service project to new ITSM Service Project

            Orhun Dalabasmaz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 677552 ]
            Emma Young made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 664418 ]
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            Allister Scicluna added a comment -

            Can we have an indication on the eta is this something that might be considered in 2022 or customer are to expect to raise a business case for an extra resource to do the proposed "workaround"?

            Allister Scicluna added a comment - Can we have an indication on the eta is this something that might be considered in 2022 or customer are to expect to raise a business case for an extra resource to do the proposed "workaround"?
            SET Analytics Bot made changes -
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            Dan Brockwell (Inactive) made changes -
            Assignee New: Jehan Gonsalkorale [ a620038e6229 ]

              a620038e6229 Jehan Gonsalkorale
              e32c3a85cf21 Uchechi I
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                Created:
                Updated: