Service desk 2.0.2
MS SQL Server 2008 R2/2012 with the database collation type = SQL_Latin1_General_CP1_CI_AS or SQL_Latin1_General_CP437_CI_AI
When trying to add an existent user as an agent, JIRA throws the following error:
Although if the page is refreshed the user was successfully added as an agent.
Tested this on PostgreSQL and that does not occurs.
- Refer the correct database collation type in our Connecting JIRA to SQL Server 2008 documentation.
- Change to other external database.