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  1. Jira Service Management Data Center
  2. JSDSERVER-544

Add links to previous comments

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      In service desk, is no longer possible to add a link to a previous comment in the issue. When adding the link to the comment, for example https://support.atlassian.com/browse/CSP-122610?focusedCommentId=4487141&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-4487141 ,if the customer click on the link, he is redirected to https://support.atlassian.com/servicedesk/customer/comment-4487141 wityh the error message:

      The Service Desk you are trying to view does not exist.

      Tested in SAC.

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-544 Add links to previous comments

          • Low - Low priority issues
          • Closed
          was cloned as

          DESK-3918 Loading...

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              tbuiquang Thong Bui Quang (Inactive)
              aconde Alejandro Conde Carrillo (Inactive)
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                Updated:
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