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The field used to store the SLA value only has numeric operators, but no "is empty" test.
Step to reproduce :
- Configure an SLA in a way some of the requests are not matched
- Try to create a JQL expression specifically matching the missed issues.
Needed for :
- Checking that the JSD admins / project admins are not missing any issues in the SLA configurations.
- Checking the SLA configuration matches a specific set of issues
Related to : https://answers.atlassian.com/questions/46082572
Affects Versions : 1.2.6.1, 3.2.7, 3.3.0
Workaround
- Create a saved filter like "My SLA Not Empty" with JQL like: project = MYPROJECT AND filter != "My SLA Not Empty"
- Reference the saved filter in a NOT query: project = MYPROJECT AND filter != "My SLA Not Empty"
- relates to
-
JSDCLOUD-4650 Add an "is empty" operator on the JSD "SLA" field type.
- Gathering Interest
- links to
