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  1. Jira Service Management Data Center
  2. JSDSERVER-411

Accessing Service Desk anonomously with a changed project key causes "Too Many Redirects"

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Details

    • Bug
    • Resolution: Done
    • Low
    • 1.2.6
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      To reproduce:

      • Change the project key regexp to ([A-z0-9]+)
      • Create a service desk containing a digit (e.g. 3abc)
      • Log out and access http://localhost:8620/servicedesk/customer/3abc
      • You'll get a return of 310 - ERR_TOO_MANY_REDIRECTS.
      • When logged in as an authorized user, the problem does not show up.
      wget http://localhost:8620/servicedesk/customer/3abc
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer/3abc
Resolving localhost... ::1, 127.0.0.1, fe80::1
Connecting to localhost|::1|:8620... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=3abc [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=3abc
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
--2014-03-18 14:11:40--  http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin
Reusing existing connection to [localhost]:8620.
HTTP request sent, awaiting response... 302 Found
Location: http://localhost:8620/servicedesk/customer//user/login?destination=%2Fuser%2Flogin [following]
20 redirections exceeded.

      According to our supported project key formats, changing the project key to start with a number is not supported however: https://confluence.atlassian.com/display/JIRA/Changing+the+Project+Key+Format

      This is therefore a trivial bug

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-411 Accessing Service Desk anonomously with a changed project key causes "Too Many Redirects"

          • Low - Low priority issues
          • Closed

          DESK-2477 Loading...

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              Unassigned Unassigned
              mandreacchio Michael Andreacchio
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