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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 3.1.8
Summary
User can no longer enter an email address with a top level domain with more than 4 characters into an invitation field. ( tested on Invite customers and Invite team)
Environment
JIRA Service Desk 3.1.8
Steps to Reproduce
- Go to Service Desk project > Customers > Invite customers
- Enter a valid email address with a top level domain with more than 4 characters (for example, admin@local.travel)
Expected Results
Email address is valid and added to the list
Actual Results
Error message is shown : "admin@local.travel is not a valid email address"
Notes
The following regex pattern is used in javascript to valid email address :
/^[a-zA-Z0-9_\-\+'`\?=\*%\$#!/^\{\|}~\.]+@([a-zA-Z0-9\-]+\.)+([a-zA-Z0-9]{2,4})$/
which limited the top level domain to be less than 5 characters.
This is woking in previous version of JIRA Service Desk (3.1.7)
Workaround
- Create the user in JIRA with this email address : Cog icon > User Management > Users > Create User
- Set manually the user's group
- Add this user to the Service Desk role in Projects > ServiceDeskProject > Administration > Users and roles
- was cloned as
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