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Details

Type: Bug
Resolution: Unresolved
Priority: Medium
Fix Version/s: None
Affects Version/s: 3.1.0, 3.1.9
Component/s: API and Integrations
Labels:

Support reference count:
12
Symptom Severity:
Severity 2 - Major
UIS:
0
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

If I execute:

 curl -u admin:admin -X POST -d @submit.json http://localhost:2990/jira/rest/api/2/project -v -H "Content-Type: application/json"

where submit.json contains:

{
    "key": "EX2",
    "name": "Example2",
    "projectTypeKey": "service_desk",
    "description": "Example Project description",
    "lead": "admin",
    "url": "http://atlassian.com",
    "assigneeType": "PROJECT_LEAD"
}

The project is created however when I go to the project in the ui, I get a 500 in the browser and the following stack trace:

java.lang.RuntimeException: java.lang.RuntimeException: This is a Service Desk project, but we were unable to load the Service Desk project context. It may be possible to fix this error by converting this project to a different project type, and then converting it back to Service Desk.
	at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:27)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
	... 3 filtered
	at com.atlassian.fastdev.AutoReloadFilter.doFilter(AutoReloadFilter.java:63)
	... 55 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

This happens if I use rest or if I use the java api project creation.

Attachments

Issue Links

is cloned by: JSMDC-2653 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

relates to: ACJIRA-1037 Loading...

was cloned as: TESLA-576 Loading...

(2 mentioned in, 1 relates to, 1 was cloned as)

Activity

People

Assignee:: Unassigned

Reporter:: Daniel Wester

Votes:: 6 Vote for this issue

Watchers:: 12 Start watching this issue

Dates

Created:: 01/Mar/2016 8:17 PM

Updated:: 10/Jul/2023 11:41 PM

Creating a jira service desk project through the JIRA rest api doesn't create the Service Desk Context