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Type:
Bug
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Resolution: Tracked Elsewhere
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Priority:
Low
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Component/s: Forge and Connect
Summary
Preset value selection is empty when a user hides Tempo Account custom field in Request Type configuration
Steps to reproduce
- Add Account field to the screen
- Add it to one of the Request Type and try to Hide it
- Pop up window appears and user should select a preset value
Current Result
The preset value selection is empty
Expected Result
It should display a list of available values for a user to choose.
Notes from Tempo Support
You can configure which JIRA field configurations have the account field required by going to Administration -> Add-ons -> Account Configuration and deselecting the field in the last paragraph.
When this has been done it is possible to remove the account field from screens in the Service Desk project and from within individual request types.