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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 2.3.5
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Component/s: Email - Incoming
[INFO] [talledLocalContainer] 2015-04-21 00:48:37,435 atlassian-scheduler-quartz1.clustered_Worker-1 ERROR ServiceRunner [mail.incoming.jepp.processor] MailJobRunner Failed [INFO] [talledLocalContainer] java.lang.NullPointerException [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.feature.audit.mailrun.MailRunAuditManager.doesLastAuditRemainTheSame(MailRunAuditManager.java:100) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.feature.audit.mailrun.MailRunAuditManager.saveMailRunAudit(MailRunAuditManager.java:41) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.feature.puller.MailPullerWorker.pullEmailForConnection(MailPullerWorker.java:153) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.feature.puller.MailPullerWorker.execute(MailPullerWorker.java:69) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.feature.puller.MailPullerService.run(MailPullerService.java:30) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.services.MailPullerExecutor.run(MailPullerExecutor.java:34) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.services.AbstractMailExecutor.execute(AbstractMailExecutor.java:48) [INFO] [talledLocalContainer] at com.atlassian.jira.internal.mail.processor.services.MailJobRunner.runJob(MailJobRunner.java:38) [INFO] [talledLocalContainer] at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) [INFO] [talledLocalContainer] at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) [INFO] [talledLocalContainer] at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) [INFO] [talledLocalContainer] at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) [INFO] [talledLocalContainer] at org.quartz.core.JobRunShell.run(JobRunShell.java:223) [INFO] [talledLocalContainer] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
This issue happens in the background after created an email channel in JSD project.
It only happens on BTF customer that are using Oracle DB system.
Because Oracle treats empty string as NULL, therefore the check for last status change in Audit feature is blown up. (at MailRunAuditManager.java:100)