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  1. Jira Data Center
  2. JRASERVER-9616

Add option to make CSV Import cause notifications to be sent

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      Importing issues from a CSV file doesn't cause Issue Created notifications to be sent. Please allow users to configure the behavior.

      Just imported 105 issues and now have to go to ten people asking them to recheck their issues in Jira as they got no email.

      Import operations are an effective way to perform some bulk changes and may, especially in these cases, justify a notification.

            [JRASERVER-9616] Add option to make CSV Import cause notifications to be sent

            Sulka,

            Many thanks for raising this request.

            However since the CSV importer has been moved to a separate plugin we have decided not to implement this feature. I think the work around Chris has suggested is sufficient at this stage. If this is truly painful for you and other customers then feel free to raise a new request at the plugin's home.

            Cheers,
            Roy

            Roy Krishna (Inactive) added a comment - Sulka, Many thanks for raising this request. However since the CSV importer has been moved to a separate plugin we have decided not to implement this feature. I think the work around Chris has suggested is sufficient at this stage. If this is truly painful for you and other customers then feel free to raise a new request at the plugin's home . Cheers, Roy

            Ram Chavan added a comment - - edited

            This is the good feature to have.

            Ram Chavan added a comment - - edited This is the good feature to have.

            Sulka Haro added a comment -

            Cool thanks. We're planning Scrum Sprints using Excel as the tool to gather the issues and then import the issues when the planning is done (in addition to moving issues already in Jira). Having the notifications on would be valid in this use-case.

            Sulka Haro added a comment - Cool thanks. We're planning Scrum Sprints using Excel as the tool to gather the issues and then import the issues when the planning is done (in addition to moving issues already in Jira). Having the notifications on would be valid in this use-case.

            Hi Sulka,

            Yes this is intentional.

            As we do not currently provide an option to make notifications be sent automatically, a workaround may be, after an import, select all issues created as a part of the import (by date for example) and perform a bulk change -> edit -> change comment. Adding a comment to these issues would cause all assignees to be notified. In many cases this may do.

            You indicate you're using 3.5.2 which includes a fix to JRA-9415 which may have otherwise stopped this method from working.

            I've modified the emphasis on this issue and reclassified it as an improvement.

            Regards,

            Chris.

            Chris Mountford added a comment - Hi Sulka, Yes this is intentional. As we do not currently provide an option to make notifications be sent automatically, a workaround may be, after an import, select all issues created as a part of the import (by date for example) and perform a bulk change -> edit -> change comment. Adding a comment to these issues would cause all assignees to be notified. In many cases this may do. You indicate you're using 3.5.2 which includes a fix to JRA-9415 which may have otherwise stopped this method from working. I've modified the emphasis on this issue and reclassified it as an improvement. Regards, Chris.

              Unassigned Unassigned
              ec22805fc0e2 Sulka Haro
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